Thursday 16 November 2017

sheppard blogger

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Jake Sheppard
Explain marketing research process.
Step 1. Define the Objective & Your Problem
Step 2. Determine Your Research Design
Step 3. Design & Prepare Your “Research Instrument” (data sources)
Step 4. Choose your data collection methods
Step 5. Create a sample
Step 6. Determine your set deadlines and budget
Step 7. Undertake your research
Step 8. Analyse and evaluate

3 secondary data sources for both internal and external
External
General business sources
Government sources
Computerised database (directory)
Internal
Accounting records
Internal records
Balance sheets

3 primary data sources
Raw data
Journal articles/diary entries
Photographs

Choose a primary data source
A diary is a record with discrete entries arranged by date reporting on what has happened over the course of a day or other period. It is a primary source of data because It’ from an original source instead of a copy or from someone else who read it.
The advantages of using a primary source (original) of data is, it will not be incorrect or warped by a secondary source. They allow you to develop critical thinking skills, and they expose you to multiple perspectives on great issues of the past and present.

May not be a thoroughly objective source; may not consider other views or perspectives on the same event, May be difficult to read (handwriting may be difficult to decipher) words or phrases may be unfamiliar and their meanings may have changed over time.
The author is usually no longer living and thus cannot be consulted for verification.



Micro-environment
A Micro-environment is the specific or the task environment of a business which affects it’s working or operations directly on a regular basis.

1.    No organization can survive without customers and consumers. A customer is the one who buys a product or service for the consumer who ultimately consumes or uses the product or service of the organization.
2.    An organization refers to a group of all individuals working in different capacities and the practices and culture they follow.
3.    Market refers to the system of contact between an organization and its customers. The firm should study the trends and development and the key success factors of the market.
4.    The suppliers refer to the providers of inputs, like raw materials, equipment and services, to an organization. Large companies have to deal with hundreds of suppliers to maintain their production.
5.    Intermediaries include agents and brokers who facilitate the contact between buyers and sellers for a commission. They may exert a considerable influence on the business organisations as, in many cases, the consumers are not aware of the manufacturers and their products. Hence, manufacturers use intermediaries to reach out to consumers.


List and describe the four categories of competitor environment
1.    Monopolistic Competition
Monopolistic Competition is a type of imperfect competition such that many producers sell products that are different from one another (branding or quality) and hence are not perfect subs
2.    Oligopoly Competition
In an oligopolistic market, each seller supplies a large portion of all the products sold in the marketplace. In addition, because the cost of starting a business in an oligopolistic industry is usually high, the number of firms entering it is low.

3.    Monopoly Competition

With Monopoly competition there’s only one seller in the market. The market could                                         be a geographical area, such as a city or a regional area, and doesn’t necessarily have                                                    to be an entire country.
4.    Perfect competition
Perfect competition describes a market structure, where a large number of small firms compete against each other. In this scenario, a single firm does not have any significant market power.

Define and provide an example from my experiences
(A) Perfect competition
Personal Example; My dad smokes so and he can never decide between camel and Marlboro cigarettes
(B) Monopoly Competition
Personal Example; Luxottica is an eye glasses producer and I happen to have a pair.
(C) Oligopoly Competition
Personal example; My dad owns a Ford truck. Ford manufactures a majority of products in the auto industry.
(D) Monopoly Competition
Personal Example; YKK is the worlds largest zipper manufacturer and makes more than 50% of all the zippers, I am currently wearing a shirt with a YKK zipper.

List and describe Porter’s five forces


The threat of industry:
competitors can enter from an industry, channel, function, form or marketing activity. How can the company best deal with it.
Supplier Power:
What is the power of suppliers in this industry? How will their actions affect costs, supplies and developments? If there are few suppliers, power is in their favour and cost of switching may be prohibitive; vice versa for a situation with lots of suppliers. There may be too many buyers from to few suppliers.

Buyer Power:
There may be few buyers for the product, which could mean that they would drive down prices and dictate business terms. What is their effect on the business? If there are many buyers, sellers could decide not to supply to a few, because other buyers will step in.
Threat of substitutes:
Can another substitute the product? Tea for coffee; email or fax? What is the most likely possibility of this and what is its impact.
Competitive rivalry:
All the four forces may come together to produce this force. All the resources at the company’s disposal may be put in to maintain market shares and sales. How intense is competitive action, can it be countered?

What is a macro-environment and list 5 elements
A macro environment is the condition that exists in the economy as a whole, rather than in a particular sector or region. In general, the macro environment includes trends in gross domestic product (GDP), inflation, employment, spending, and monetary and fiscal policy. The macro environment is closely linked to the general business cycle as opposed to the performance of an individual business sector.

1.    Laws and Politics
2.    Economy
3.    Technology
4.    Demographics
Social Values